Which is the first step in the problem-solving process?

Defining the problem and the desired outcome is indeed the first step in the problem-solving process. This step is crucial as it sets the foundation for the entire problem-solving effort. Without a clear understanding of what the problem is and what the desired outcome looks like, subsequent steps may lack direction and effectiveness.

When a problem is well-defined, it allows individuals to identify relevant facts, underlying issues, and the stakes involved. This clarity is vital as it informs the approach taken in later stages, such as generating alternatives or evaluating solutions. Defining the problem also helps in ensuring that all stakeholders have a shared understanding, which is important for collaborative efforts in finding a solution.

In contrast, moving straight to deciding on a goal without clearly defining the problem may lead to misguided efforts. Similarly, developing solutions or evaluating approaches without having a solid grasp of the problem can result in wasted resources and time, as the solutions may not effectively address the root issues at hand. Thus, establishing a clear definition of the problem and desired outcome is essential for a successful problem-solving journey.